One Window. Whole Floor.
In real time.
The management system we wanted to use, so we built it. One window, real-time, installed on your floor.
Illustrative live view of a gaming floor: machine states, credits in play, key metrics, and an event log, updating in real time. Decorative.
The product
GlassCMS is a casino management system (CMS).
The software layer that runs a gaming floor. It watches every machine, accounts for every credit, and writes down everything that happens — so the state of your floor is something you look at, not something you reconstruct.
It replaces the spreadsheet you close shifts from, the binder where handpays live, and the tab-hopping in between.
What it manages
- SLOT MONITORING
- TITO TICKETS
- PLAYER CARDS
- HANDPAYS
- CASHLESS
- JACKPOTS
- ACCOUNTING & AUDIT
What's inside
The modules behind the glass.
Each one earns its place on the floor.
Every credit in and out, reconciled against a history you can trace line by line — so the shift closes from numbers that already add up.
Accounting
Ticket-in, ticket-out across the whole floor. Machines run on vouchers instead of coin, and every ticket is accounted for to the cent.
TITO Ticketing
Mystery and linked pools with as many groups and tiers as the floor needs. Set the rules once and let the system carry the math.
Jackpots
See who's seated and what they play, then earn the next visit with points and comps — no loyalty spreadsheet required.
Player Tracking
Value rides on a card or wallet instead of cash on the floor: funded, spent, and cashed out without a coin changing hands.
Cashless
Check guests in, confirm identity, and hold the records the floor is required to keep — handled at the door, not after the fact.
Reception & ID
The platform
Six things we care about.
Everything else is decoration.
Built for real-time.
Pushed updates, not polled. Your staff sees what's happening the moment it happens — not ninety seconds later when someone hits refresh.
Everything in one window.
Day-to-day operations without tab-hopping. One screen that doesn't lie to you, kept small enough to actually learn in an afternoon.
Auditable by default.
Every action leaves a trail. When a dispute lands on your desk Monday morning, the answer is already written down.
Quiet under load.
We stress it harder than your busiest shift. When things go sideways it degrades gracefully instead of taking your night down with it.
One integrated system.
Hardware and software designed to run as a single unit — specified, installed, and supported by us, so there's no mismatched stack to keep alive.
Stays on-site.
Runs on a unit we install in your building, on your network. Your data stays on the floor — it never leaves unless you send it.
How we work
Three things, stated plainly.
Boring software, on purpose.
We don't chase trends. The part of your operation that handles money should be predictable — the closer it resembles plumbing, the better it's doing its job.
Built by people who've done the work.
Before we wrote a line of code, we spent months watching real shifts unfold. The product is shaped by what actually breaks at 3 a.m., not what looks clever in a pitch deck.
No telemetry theatre.
We don't sell AI. We don't sell dashboards full of numbers you'll never use. We sell a tool your staff picks up in a morning and trusts by the evening.
Talk to us
Not a chatbot, not a form funnel.
A short email gets a real reply.
Tell us a little about your floor — rough size, what software you run today, what you wish it did. We'll write back within a working day.
or email contact@primereelsystems.com